Privacy Policy

Welcome to Activesoul Shoes Store (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website activeshoesstore.com.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identification Information: Name, email address, shipping address, phone number, payment information (processed securely through our payment processors).
• Transaction Information: Details about purchases you make through our site (including product type such as athletic shoes, boots, casual footwear, etc.).
• Technical Information: IP address, browser type, operating system, referring URLs, and information about your interactions with our website.
• Usage Data: Information about how you navigate our site, products you view, and preferences you demonstrate.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders for our active lifestyle footwear and accessories
• Provide customer support and respond to your inquiries
• Improve our website, products, and services (including our athletic, casual, and specialty footwear collections)
• Personalize your shopping experience by showing you products that match your interests (such as boots, ballet shoes, or boat shoes)
• Communicate with you about promotions, new products, and company updates (you may opt out at any time)
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third parties who perform services on our behalf (payment processors like Visa, MasterCard, JCB, and PayPal; shipping carriers; IT service providers).
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.
• Legal Requirements: When required by law or to protect our rights, property, or safety.

We do not sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliant payment processing
• Regular security assessments and monitoring
• Limited access to personal data on a need-to-know basis

Despite these measures, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data under certain circumstances.
• Restriction: Request restriction of processing in certain situations.
• Objection: Object to processing of your personal data.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart items
• Analyze site traffic and usage patterns
• Deliver targeted advertisements about our footwear collections
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect your user experience.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.