At Activesoul Shoes Store, we understand that the perfect pair of shoes deserves a seamless delivery experience to match. Whether you’re a style-conscious professional awaiting those polished work shoes or an active adventurer counting down to your new trail boots, we’ve designed our delivery options to meet your needs while maintaining our commitment to quality at every step.

Our Delivery Promise

From our Columbia headquarters to your doorstep worldwide (with some exceptions), we partner with trusted global carriers to ensure your footwear arrives safely and efficiently. Every order is carefully packed with the same attention to detail we apply when curating our collections.

Shipping Options

Standard Shipping

Delivery Time: 10-15 days after dispatch

Carriers: DHL or FedEx

Cost: $12.95 USD

Ideal when you need your new shoes a little sooner. Our standard option provides tracking and reliable delivery through premium carriers, perfect for those transitional boots or athletic shoes you’re eager to start wearing.

Free Shipping

Delivery Time: 15-25 days after dispatch

Carrier: EMS

Cost: Free for orders over $50

Great for value shoppers building their seasonal wardrobe. Enjoy free shipping on qualifying orders while we carefully prepare your package for its journey. Whether you’re stocking up on casual everyday shoes or our popular boot collection, this option helps you save.

Order Processing

We take 1-2 business days to process your order with the same care we put into selecting our footwear. During peak seasons (like our boot-heavy winter months), processing may occasionally take slightly longer – we’ll keep you informed if this affects your order.

Global Reach with Local Care

While we ship worldwide (excluding some Asian and remote regions), our Columbia roots remain at the heart of our service. Each pair of shoes is dispatched with the same passion that started our small boutique, now reaching international customers who value both fashion and function.

Important Notes

  • Delivery times are estimates and may vary by destination
  • Customs or import duties are the responsibility of the customer
  • Track your order through the carrier using the tracking number we provide
  • Not happy with your purchase? We offer 15-day returns from delivery date

Your Footwear Journey

From the moment you select that perfect pair – be it ballet flats for elegance, rugged boots for adventure, or comfortable casuals for everyday wear – through to delivery, we’re with you every step of the way. Our team is always here to answer delivery questions at [email protected].

Step into comfort, stride with confidence, and know your Activesoul shoes are coming with care.